Delmarva Power crews are working to assess damage and restore service safely and efficiently for customers following last night’s extreme weather. Our initial assessments have found heavy tree damage and flooding that caused significant damage to the local energy grid in New Castle County and the surrounding area. As of 7:00 a.m. today, Delmarva Power crews have already restored service for nearly 7,000 customers following last night’s weather. They are currently responding to outages impacting more than 8,000 customers in New Castle County and the surrounding area.
While the damage is mostly isolated to New Castle County, we believe that in at least several areas the extent of the damage is so severe that entire sections of the local energy grid will need to be completely rebuilt in order to restore service. The work will continue to be extremely labor intensive and very time consuming, as a multitude of fallen trees must be removed before repairs can be completed.
We understand that these outages are disruptive and are frustrating for customers who may have experienced multiple outages this week.
While we just completed a multi-day restoration effort, Delmarva Power’s Emergency Response Organization is activated, and all available personnel will work around the clock to restore service for our customers.
Due to the destructive impacts of the extreme weather, estimated times of restoration are currently suspended in New Castle County and will be updated as crews assess damage. A significant amount of work remains to repair the damage and customers should be prepared for a multi-day restoration effort. We appreciate customers’ patience as we work to restore service.
Source: Delmarva Power