Delmarva Power crews have worked throughout the weekend and will continue to do so into tomorrow—assessing storm damage in New Castle County and safely restoring customers where possible following Friday evening’s extreme weather event. As of 2:00 p.m. today, Delmarva Power crews are responding to outages impacting fewer than 4,000 customers in New Castle County. Crews have already restored service to more than 10,000 customers following this most recent storm.
Based on current damage assessments, Delmarva Power expects to restore service for all customers by tomorrow evening. However, most customers should have their service restored before then. Following further damage assessments throughout the day, we expect to provide updated restoration times for each outage based on the number of customers affected.
With the activation of Delmarva Power’s Emergency Response Organization, all available personnel are responding to support our customers, including nearly 1,000 lineworkers and support personnel, along with additional back office personnel.
We understand that these outages are disruptive and are frustrating for customers who may have experienced multiple outages last week. We appreciate customers’ patience as we work to restore service.
Safety is our top priority. We urge our customers to stay away from downed wires and assume any downed wire is energized. To report an outage or downed wire, call 800-898-8042 or report and track through our mobile app or our website at delmarva.com/storm.
An earlier statement released Delmarva Power stated that they were expecting to restore service for all customers by 11 p.m. Monday, Aug. 10.
Footage of current assessment work and information on our restoration process are available online on the Delmarva Power SOURCE page.
Source: Delmarva Power
