A Maryland woman is trying to figure out why the State of Delaware is trying to charge her almost $20,000 for using the Route 301 Toll Road.
After her husband used 301 they did not receive anything in the mail from the Delaware Department of Transportation (DelDOT), claims made by many other drivers, the woman received a bill for $339.15. When she dialed up DelDOT in April she waited for about two hours before someone picked up the line.
When she finally got a representative on the line she asked why the bill was so high. She feels that they were being double-billed and wanted to have the bill corrected. The DelDOT representative told her everything on the bill was correct and that they would mail her a detailed list of all of the charges. She says she has not received the detailed report promised to date.
FSU and others have been reporting on this issue since just after 301 opened in 2019. The common themes in these reports are that either no one answers the phone or the wait is hours long. If they do get in contact with someone the fees are upheld.
Not being able to get in contact with anyone that could explain what was going on we told our readers to contact their local political representatives. Many of the readers that did just that met with limited success.