PETERSON AIR FORCE BASE, Colorado – NORAD is busy preparing for its annual tradition of tracking Santa’s journey delivering gifts around the world. Despite the challenges presented by COVID-19, the NORAD Tracks Santa program is on schedule and NORAD will track Santa on Dec. 24, as they done every year since 1955.
As they moved forward in their preparations for this year’s NORAD Tracks Santa program, some adjustments were made to safely carry out their special mission of tracking Santa.
The NORAD Tracks Santa website, social media pages, a new mobile app, and partner platforms will again be an important part of the program allowing children around the world to track Santa. However, the NORAD Tracks Santa call center is being adapted due to ongoing public health concerns due to an increase in COVID-19 cases. This year, only a small number of volunteers will be answering the NORAD Tracks Santa toll-free number, 1-877-Hi-NORAD, on December 24. Callers who cannot reach one of these volunteers will receive a recorded update on Santa’s current location.
“While NORAD understands the call center is an important tradition for many families around the world, we reduce the health risks posed by attempting to conduct a large indoor, in-person, call center during the pandemic. NORAD is committed to tracking Santa while keeping our military, their families, and our dedicated call center volunteers safe.”, said staff.
Santa trackers can visit www.noradsanta.org or use new mobile apps to get up-to-the-minute Santa statistics. These apps are available on Google Play and the Apple App Store. Fans can also track Santa with a variety of other NORAD Tracks Santa partners, to include OnStar and Amazon Alexa.
Their online and social media experience went live on December 1st and is providing information and games to get everyone ready for the big night.